Technical Support Lawyer

at  Keoghs

DESCRIPTION

The Keoghs Casualty business unit is seeking to recruit a Technical Support Lawyer (TSL) to join our Fraud Team
The TSL will lead a group of DA handlers or assistants working on fixed fee files. Driving technical excellence in a commercial manner across all files.

SKILLS, KNOWLEDGE AND EXPERTISE

• Experience of handling a caseload of EL/PL files up to £100k.
• Financial Authority of at least £25k
• Previous litigation experience.
• Good advocacy skills.
• Positive, confident and enthusiastic.
• Excellent listening, verbal and written communication skills.
• Excellent client care skills and evidence of working to client guidelines.
• Ability to prioritise work, keep to deadlines and work under pressure.
• High level of analytical skills.
• Ability to make decisions and delegate effectively
• Ability to anticipate problems and identify solutions.
• Ability to win the trust and confidence, inspire and motivate
• The ability to demonstrate resilience
• Excellent IT skills
• Ability to act as a role model to others
  Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
  We are connected
  We are Dynamic
  We are Innovative
  We succeed together

KEY RESPONSIBILITIES

This diverse role offers an excellent opportunity to train, mentor and develop others. The TSL will be key to driving innovative strategies and embedding KYO practices.
The TSL will also carry their own caseload of predominantly Multi Track files.

The Technical Support Lawyer (TSL) will be responsible for:

• The supervision and development of their aligned handlers and/or assistants and will lead, encourage and mentor them to deliver technical excellence.
• Drive financial authority audits
• Drive technical excellence
• Ensure files are handled in a commercial manner
• Devising strategies on files within sub-team and ensuring they are delivered.
• Supporting the handlers to work economically on cases whilst delivering the best possible outcome for clients.
• Guide their team to be able to identify opportunities for files that are better suited to being handled in our specialist hourly rate teams.
• Embed any KYO strategies.
• From time to time be required to support colleagues in client facing roles such as CAM/DCAM/PPC to support technically on designated clients.
• Be involved in client audit
• Potential for face to face client meetings, training sessions, case surgeries and workshops and client socialising
• Attend internal technical meetings and disseminate information to their team.
• Devise and deliver training bespoke to the needs of their sub team, supported by PDPs

IN ADDITION, THE TSL WILL CARRY THEIR OWN CASELOAD AND BE RESPONSIBLE FOR:

• Building relationships with Keoghs clients - liaising with large insurers
• Manage a mixed caseload of EL/PL predominantly Multi-Track cases consisting of claims typically valued between £25k - £100k
• Achieve targets in terms of chargeable hours, WIP and the collection of client MI
• The above is not a definitive list of possible work which may be delegated.