Technical Support Officer

at  Lancashire County Council

| Salary £23,152-£23,893 Per annum | Permanent, Full Time, 37 hours per week | Technical Support |
International Sponsorship – this role is not open to international sponsorship (Shortage Occupations only)
We have an opportunity for a permanent Business Support Officer Gr4 within the Countywide Services Support Team.
Lancashire Highways Service is responsible for the direct delivery of all highway related schemes across the County made up of 4300 miles of road, 151,000 street lights and 2955 bridges.
You will provide operational highways support and administrative functions including:

• Input of data into IT systems for: HR, creditor invoices, job costings, time recording for payroll purposes.

• Processing of payroll information i.e. hours worked, leave, sickness, standby & winter maintenance units.

• Processing of creditor invoices and statements of accounts.

• Liaising with members of the public, customers and other LCC colleagues either face to face or via telephone in a prompt and courteous manner to provide an efficient support service.

• Undertaking other duties as reasonably requested by the Highways Support Manager

The Business Support Officer role will require excellent time management, data processing and customer service skills. An ability to work both unsupervised and as part of a team are key to this role.
This position is full time, permanent and will be working 37 hours per week. The role includes working at home and working in the office on a rota basis. The team’s office base is Bamber Bridge, but you may occasionally be required to travel to other depots within Lancashire.
If you’re already a Lancashire County Council employee you must apply via the internal vacancies option on Oracle Fusion . You can do this by logging into Oracle Fusion and then going to Me - Current Jobs.
In return Lancashire County Council offers a range of benefits: There’s fabulous flexibility and the opportunity to create the work life balance you’ll love with up to 32 days annual leave plus bank holidays, 2 additional days at Christmas and then further days that can be purchased too – we have a generous Local Government pension with shared AVC’s available then a benefits package which has everything from dog care to day care, holidays at home or abroad, long service awards, Medicash, inclusivity support groups, discounts on white goods and electronics, cycle to work schemes, salary sacrifice car lease schemes, eye tests and prescription support plus much more.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Job Description and Person Specification
Please contact Kay Collinson (01772 539479) or Claire Powell (01772 536244) for an informal chat with regards to the position

Please refer the Job description for details