Technical Support Services Administrator

at  Gallagher

Introduction:
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher’s global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you’ll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we’ll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
For over 40 years Atrens-Counsel (AJG) has been providing customized insurance solutions to protect our clients. Our focus not only includes providing a high level of insurance coverage and unparalleled service, but also to work with our clients to manage their insurance coverage for the long-term.
Our Technical Support Services department is hiring and we are looking to bring on a Technical Support Services Administrator. This is a phenomenal opportunity to be a part of a great team and one of the largest real estate and condominium insurance brokerage offices in Canada! As you consider the value of working for Atrens-Counsel, remember your talent, winning attitude and strong performance will be highly valued.
Work Environment: Hybrid (Agile) – We, at Atrens, enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.

How you’ll make an impact:

• Prepare various client and third party correspondence
• Policy issuance including billing requests to national billing team
• Investigating billing discrepancies
• Bordereau input and reconciliation
• Processing and handling in/outbound mail and courier
• Assist with reception relief when needed
• Other duties or projects as assigned within the division and team

About you:

• 2 years administrative experience
• Phenomenal attention to detail and high level of accuracy
• Strong organization and time management skills
• Excellent interpersonal, verbal and written communication skills
• Standout colleague – ability to adapt to and work collaboratively with various individuals
• Ability to multi-task in a fast-paced environment
• Proficient in Microsoft Office products and experience with Epic is an asset

Compensation and benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household’s needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Please refer the Job description for details