Technical Support Specialist CPS

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position

ENGLISH

We are actively seeking a dynamic individual to join our inclusive service team at Roche Diagnostics Norway AS. Our team currently comprises 18 service engineers, boasting over 100 years of combined experience.
As a member of our team, you will be responsible for providing technical service and maintenance for advanced diagnostic laboratory systems at customer sites across Norway. This exciting opportunity involves extensive travel, allowing you to connect with customers throughout the country.

Key Responsibilities:

• Install, service, maintain, and troubleshoot diagnostic laboratory systems.
• Engage in customer meetings to understand their needs and provide exceptional service.
• Conduct training sessions to ensure customers are knowledgeable in utilizing our systems.
• Stay up-to-date with the latest advancements in your field.
• Collaborate with cross-functional teams internally to deliver comprehensive solutions.
• Foster strong relationships with our international divisions to drive success.

Qualifications:

• Education in medical technology, electronics, automation technology, or equivalent.
• Preferably, experience within a laboratory environment, medical technical department, or a related field.
• Proficiency in installing, servicing, and maintaining technological systems is highly desirable.
• Strong IT skills to effectively navigate our systems.
• Excellent written and verbal communication skills in both Norwegian and English.
• A team player who thrives in collaborative environments.
• Possession of a valid driver’s license (Class B).

Capabilities

• Outgoing and positive, with a natural ability to build meaningful relationships.
• Well-organized and self-motivated, capable of working independently.
• Strong collaborative skills, flexibility, and a positive demeanor.
• Embraces travel as an integral part of the role.
• Demonstrates a high level of work capacity and commitment.

We Offer:

• A supportive work environment, driven by dedicated and talented colleagues.
• The opportunity to shape your own work experience in a leading company.
• Competitive compensation, including market-leading insurance and pension benefits, and a company car scheme.
• Attractive centrally-located office facilities at Bryn, Oslo.
• Access to a company sports club offering a range of activities.

At Roche, we firmly believe in the power of diversity and inclusion. We strive to create an environment where everyone can bring their unique perspectives and personalities to contribute to our success.
If you have any questions regarding this exciting position, please do not hesitate to reach out to us at +47 97523096 or rune.watz@roche.com.
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

• Install, service, maintain, and troubleshoot diagnostic laboratory systems.
• Engage in customer meetings to understand their needs and provide exceptional service.
• Conduct training sessions to ensure customers are knowledgeable in utilizing our systems.
• Stay up-to-date with the latest advancements in your field.
• Collaborate with cross-functional teams internally to deliver comprehensive solutions.
• Foster strong relationships with our international divisions to drive success