Technical Support Specialist

at  Ecolab

OUR IDEAL CANDIDATE MAY HAVE:

• Experience and/or qualifications as a Pest Technician
• A passion for customer service
• An inquisitive personality with a solution-based mindset to problem solve
• Excellent time management skills and a desire to meet goals and deadlines
  Don’t worry if you don’t have everything on this list, we are always willing to support your development. Valid drivers license is a must!

As our Technical Support Specialist, you will have to opportunity to build relationships with regular commercial customers as you conduct Integrated Pest Management reviews and ongoing training. Working across the South Island, you will provide effective pest detection, elimination, and prevention solutions to customers ranging from F&B plants, Restaurants, Hotels & Aged Care facilities.

• Assist in conducting root cause analysis and providing pest management solutions for complex pest issues
• Work in conjunction with customers to provide in field pest risk assessments and support customers with 3rd party audit compliance
• Conduct group training to both customers and Ecolab Associates
• Support in the development and training of new and existing Pest Technicians
• Identify gaps in service reports and service protocols as well as helping enhance associate training plans.
• Work with internal teams to review contract amendments and non-contract sales based on risk assessments

We will support you with ongoing training, equipment and development as you build a career at Ecolab. Our Pest division continues to grow on the back of our dedication to our customers and this opens up endless possibilities for your career at Ecolab. If you have ever considered applying your Pest career with an organisation that fosters your personal growth, don’t miss this opportunity to join Ecolab.
There will be an expectation of 2-3 days in a month working away from home.