Technical Support Specialist - German Speaker (m/f/d)( 2 x Positions)

at  Productsup

We’re a diverse group of committed individuals empowered to thrive on challenge, share ideas, and pursue our ambition to transform the way commerce works.
So what about you? Do you want to help shape the future? Join us and you’ll open the gateway to a world of endless possibilities.
At Productsup you’ll be an intrinsic player in a vibrant culture that brings together people with opportunities, ideas with implementation, and ambition with achievement.
You can make great things happen in your career by making great things happen in commerce.

Productsup is a Berlin-based company with a strong international customer base. We’re now looking for a talented Customer Technical Support Specialist (m/f/d) who can support our clients in German speaking regions with all their questions about our platform. In your role, you’ll oversee the day-to-day tickets, prioritize them, work together with Second Level Support and Engineering to solve them, collaborate on documentation and work closely with the other Solutions team members.