Technical Support Specialist - Hydraulics

at  Rexroth

ABOUT BOSCH REXROTH

Bosch Rexroth is a market leading manufacturer and supplier or hydraulic components, power units, and systems that cater to the diverse and individual needs of mining and industrial sectors. A global company with over 400,000 employees worldwide, a career at Bosch Rexroth offers a diverse spectrum of career options within an exceptionally accomplished manufacturing company, for individuals who are driven and passionate. We offer professional growth opportunities, and encourage personal development through dedicated guidance and learning within a collaborative environment. Join us, and be part of a professional team that paves the way for growth and success.
Job Description
We are looking for a hardworking and motivated individual to join our team at our branch at 42 Lady Ruby Drive, East Tamaki, Auckland. Working hours will be 40 hours per week with paid overtime as needed. Base hourly wage at $35-$40 per hour.

Duties include but are not limited to:

• Ensure all HSE procedures are followed, and all incidents are reported accordingly
• Serves existing accounts by analysing work orders, conducting tests, and resolving problems.
• Provides service by studying system requirements, completing installation, performing acceptance tests.
• Maintains and develops customer relationships, identifying solutions, suggesting improved methods and techniques, recommending system improvements, and maintaining customer confidentiality.
• Documents service and installation actions by completing forms, reports, logs, and records. Informs Service Manager when the job is ready to be invoiced.
• Explores sales possibilities with customers utilizing his scope of specialty and by utilizing cross departmental specialists.
• Working with engineering, sales and/or other units to resolve issues/problems that may arise.
• Accurate completion of service documentation including having Service Reports signed by the customer or the customers authorised representative.
• Read and interpret hydraulic circuits/schematics.
• Strip, assess, report, rebuild and test hydraulic components.

QUALIFICATIONS

• Trade certificate qualified in Mechanical Engineering discipline or similar field
• Minimum 3 years experience in hydraulic component and mechanical repair as a technician/fitter
• Basic knowledge in Microsoft Office applications
• Able to action and complete relevant reporting
• Good attention to detail
• Able to identify and comply with relevant safety requirements
  Additional Information

AGENCY APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION.

If this is the challenge you are looking for, please apply now

• Ensure all HSE procedures are followed, and all incidents are reported accordingly
• Serves existing accounts by analysing work orders, conducting tests, and resolving problems.
• Provides service by studying system requirements, completing installation, performing acceptance tests.
• Maintains and develops customer relationships, identifying solutions, suggesting improved methods and techniques, recommending system improvements, and maintaining customer confidentiality.
• Documents service and installation actions by completing forms, reports, logs, and records. Informs Service Manager when the job is ready to be invoiced.
• Explores sales possibilities with customers utilizing his scope of specialty and by utilizing cross departmental specialists.
• Working with engineering, sales and/or other units to resolve issues/problems that may arise.
• Accurate completion of service documentation including having Service Reports signed by the customer or the customers authorised representative.
• Read and interpret hydraulic circuits/schematics.
• Strip, assess, report, rebuild and test hydraulic components