Technical Support Specialist

at  JM Huber Corporation

Portfolio Business: Huber Engineered Materials
J.M. Huber Corporation is one of the largest privately held, family-owned companies in the United States. Established in 1883, we are a diversified, global supplier of specialty and commodity chemicals, hydrocolloid solutions, engineered wood products and natural resources to customers spanning a wide variety of industries. With approximately $3 billion in sales and 4,000 employees worldwide, we have a material presence in more than 20 countries.

POSITION SUMMARY

In this function you support field trials, develop technical reports, and provide training on our product portfolio. You are an expert in agronomy, plant nutrition, and agricultural markets, with strong communication and analytical skills. You will closely co-operate with product management and commercial team on defining yearly objectives.

QUALIFICATIONS

• Bachelor’s degree in Agronomy, Biology, Crop Science, or related fields required. Masters degree is a plus.
• Minimum of 3 years of experience in agriculture or agronomic roles.
• Proficiency in specialty agriculture production practices.
• Bilingual proficiency in English and Spanish/Italian (preferred).
• Strong analytical, written, oral, and presentation skills.

Technical Support & Training:

• Provide technical product details to sales teams and customers.
• Deliver training sessions and create educational materials for internal teams, customers, and stakeholders.
• Develop technical presentations and instructional aids for various audiences.

Field Trials & Research Coordination:

• Oversee field trials for existing and new products, including design, evaluation, and analysis.
• Collaborate with universities/research centers to conduct trials and report results.
• Prepare regular updates on trial progress and results for internal and external stakeholders.
• Assist in developing product positioning for various crops.

Sales & Marketing Support:

• Act as a product specialist during client/distributor presentations.
• Assist Regional Sales Managers in identifying and enhancing commercial relationships.
• Build relationships with growers, consultants, and distributors to drive sales.
• Collaboration with the sales team on market research and competitor analysis

Customer Engagement:

• Address technical inquiries via phone, email, or webinars.
• Investigate product performance complaints and conduct root cause analyses.
• Provide on-field support for key customers representing large turnover.

Product Development & Feedback:

• Share field insights with the Global Innovation Team and Product Management.
• Developing comprehensive product application plans, tailored by both crop and customer
• Support pre-launch activities by participating in late-stage product development tests.