Technical Systems Analyst II

at  Interior Health Authority

Interior Health is currently seeking a permanent full time Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team in beautiful Kelowna.

1. Provides technical support and consultation, participates in the development, design, implementation and systems administration for Interior Health on desktop, mobile, peripheral and various hand-held computer systems using project management methodologies; consults with client departments to meet related individual and corporate requirements.
2. Installs, configures, modifies and tests desktop and mobile computing hardware and software, such as workstations, laptops, pc tablets, printers, various hand-held devices and other peripheral equipment to ensure efficient operation and usage of the integrated computing environment.
3. Consults with client departments and other IT personnel and evaluates desktop and mobile computing systems requirements. Develops, test and maintains desktop and mobile computing systems from specifications and change requests, identifying problems and recommending alternatives to ensure requirements are streamlined and achieved.
4. Conducts and/or participates in the evaluation of new technologies, hardware, software and utilities by reviewing and analyzing vendor supplied hardware/software, working closely and communicating with vendor technical personnel and determining optimum system configuration required for the specific application. Analyzes changes and enhancements to hardware/software by assessing the impact on existing systems and also for new system implementations.
5. Develops, implements and maintains user and technical operating documentation, procedures and guidelines for desktop and mobile computing hardware and software. Provides training to IT technical personnel and end-users by planning, coordinating and preparing instructional materials and providing in-service training.
6. Performs other related duties as assigned.