Technical Track Lead

at  Skillspark AB

START07-09-2024

DURATION7-9 months
emagine is currently looking for a highly skilled Technical Track Lead for one of our clients in the pharmaceutical industry.
Please note that the project´s workload is estimated to be 30 hours per week.

JOB SUMMARY:

The Technical Track Lead will oversee a team of specialists who will be responsible for addressing PC performance issues and enhancing the end user experience on Windows 10/11 based devices. The Technical Track Lead will be responsible for ensuring that the team delivers high-quality solutions to our colleagues and that the team meets its deadlines. The ideal candidate will have a deep technical understanding of Windows 10/11 operating systems and related management technologies, excellent communication and leadership skills, and a proven track record of overseeing deliverables from a team of specialists.

QUALIFICATIONS:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field
• Minimum of 5 years of experience in technical leadership roles overseeing teams of technical specialists
• In-depth knowledge of Windows 10/11 operating systems and related technologies
• Strong communication and leadership skills
• Ability to work collaboratively with cross-functional teams
• Ability to manage multiple projects simultaneously and meet project deadlines
• Strong analytical and problem-solving skills
• Experience working in an Agile/Scrum development environment is a plus
• Experience in troubleshooting PC performance issues and optimizing end user experience is a plus
• Good understanding of customer service management, as well as the technical aspects of their services. Moreover, you should possess a high level of integrity and strong negotiation skills.
  Start Date: 08th of September 2024
  Duration: End of March 2025
  Allocation: 30 hours per week, time & material (Monday through Thursday).
  Location: Copenhagen, Denmark

• Oversee a team of specialists who will be responsible for addressing PC performance issues and enhancing the end user experience on Windows 10 based devices
• Collaborate with cross-functional teams to ensure that objectives and timelines are met
• Develop and implement strategies and approaches to improve PC Performance and optimize end user experience
• Provide guidance and support to team members, as needed
• Develop and maintain delivery plans, status reports, and Powerpoint presentations
• Monitor team performance and provide feedback to team members to ensure optimal performance
• Ensure that team members adhere to established policies, procedures, and best practices
• Identify and address technical risks and issues that may impact project delivery
• Communicate project status and technical updates to stakeholders and senior management