Technical Trainer (m/f/d)

at  Fluence Energy

About Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.
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YOUR SKILLS:

• An undergraduate degree required with strong preference for technical degree.
• 3+ years related experience in electric utility or independent power producer within generation / operations / technical teams (preferably renewable energy as a technical trainer, senior operations & maintenance technician)/ commissioning
• Experience using training content editing tools preferred
• Strong understanding of business goals and standards for customer service
• Ability to thrive in a fast-paced and high-pressure environment
• Must have excellent verbal and written communication skills as well as follow-up
• Excellent MS Office; Primavera; SCADA Experience; Problem Solving skills
• Creative skills to develop content, training methods and mediums
• Open to new training and support technologies like AR, VR.
• Must be willing and able to travel up to 20% of the time in support of training schedules
• English and German C1/C2 level required; other language is beneficial

• Prepare and deliver high caliber technical training presentations, webinars, worksheets, and workshops to internal and external customers
• Perform hands-on training on-site or at a training facility and include job performance measure evaluations of trainees
• Maintain training content and revisions on Learning Management System (LMS) or other learning platforms and utilize reporting within the system
• Liaise with subject matter experts regarding instructional design and product specific training
• Provide feedback and input to documentation to include training content and technical manual or procedures
• Evaluate results of training programs and make recommendations on training material and methodology and implement actions to continuously improve