Technical Writer

at  Cedric Millar

Position: Technical Writer
Reporting To: Vice President, Technology & Integration
Location: Mississauga, ON
Start Date: Sept 2024

SOFT SKILLS

• Strong analytical and critical thinking skills.
• Ability to understand and document complex systems and processes.
• Excellent written and verbal communication skills.
• Exceptional organizational skills and attention to detail.
• A proactive, “service-first” attitude combined with the ability to work independently on projects with tight deadlines and minimal supervision.
  If you meet the above qualifications and are looking for an exciting opportunity to grow your career in a dynamic and fast-paced environment, we encourage you to apply!

• Develop and maintain comprehensive technical documentation, including system architecture, workflows, and integration processes.
• Create and update user manuals, business requirements documents, functional specifications that explain system functionalities, procedures, and best practices.
• Write clear and precise API documentation, including endpoint descriptions, request/response formats, and usage examples.
• Document EDI processes, standards, and protocols, including data exchange formats and integration points.
• Develop detailed test cases to validate system functionality and compliance with specifications.
• Collaborate with developers, project managers, and subject matter experts to gather information and ensure documentation accuracy.
• Translate complex technical concepts into accessible documentation for both technical and non-technical audiences.
• Regularly review and update documentation to reflect changes in systems, processes, and technologies.
• Ensure all documentation meets company standards for quality, accuracy, and consistency.