Technical Writer - Central Pharmacy Services

at  Shoppers Drug Mart Pharmaprix

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

WHAT YOU’LL DO:

• Author and implement key operational Standard Operating Procedures (SOPs), policies, job aids and other associated documents to drive standardization and operational efficiency within Central Pharmacy Services (CPS).
• Write SOPs in a simplified, clear and concise manner that effectively communicates the process to colleagues
• Work collaboratively with subject matter experts to develop comprehensive process maps to support documentation development.
• Critically examine current-state processes and highlight opportunities to streamline
• Highlight potential compliance gap to subject matter experts
• Manage multiple SOP projects simultaneously.
• Coordinate with multiple stakeholders to support document reviews and approvals in a timely manner.
• Follow regulatory good documentation practices, and documentation control processes
• Develop work back schedule for the entirety of scope and provide weekly progress update and schedule adherence. Work under the guidance of the Quality Assurance (QA) manager to prioritize SOPs and job aids to develop.

TYPE OF ROLE:

Non-Payroll Contractor
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.