Technical Writer

at  GFT Technologies SE

ABOUT US

We show commitment to our investors and stand for solid, long-term growth performance. Founded in Germany in 1987 and in American territory since 2008, GFT expanded globally to over 10,000 experts. And to more than 15 markets to ensure proximity to clients. With new opportunities from Asia to Brazil, the international growth story continues. We are committed to grow tech talents worldwide. Because our team’s strong consulting and development skills across legacy and pioneering technologies, like GreenCoding, underpin success. We maintain a family atmosphere in an inclusive work environment.

ABOUT THE ROLE:

We are looking for a Technical Writer who will be able to produce high-quality documentation regarding the usage and/or onboarding of the different platforms built by the team in charge of providing support to the different developers as well as by the team in charge of guaranteeing that access and their respective authorizations are in accordance with the company’s policies. The ideal candidate must be a person capable of working in an integral way with the other teams of the organization, possessing strong values of communication, teamwork and collaboration since they are essential to deliver documentation that is easy to understand and that can be used as an instrument to facilitate the functions of the different teams.

A DAY IN THIS ROLE:

• Develop comprehensive usage or onboarding .Net and Python documentation that meets organizational standards, such as user guides, API documentation, troubleshooting guides among others to serve as instrumental resource for different teams.
• Be able to write user-friendly content, that meets the needs of target audience which will be mostly developers from all the firm from different technology teams, turning insights into language for user success.
• Work with different teams and subject matter experts to obtain an in-depth understanding of the platforms, workflows and the documentation requirements.
• Test and update existing documentation.
• Evaluate existing content and create innovative methods for improvement.
• Place the documentation produced in Confluence, wiki pages or Gitlab Markdown but is open to other alternatives.
• Research, create and maintain information architecture to ensure adherence to organizational and legal standards and allow for easy data migration.