TECHNICAL WRITER

at  KnorrBremse

LOCATION: Acuna / Coahuila (MX-COA), Mexico | BRAND: Bendix | REQUISITION ID: 7248 | JOB GRADE: 13
| ON-SITE/REMOTE: On-site
Want to help shape tomorrow? At Bendix we’ve been doing it for 90 years…setting the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity. Innovation is part of our DNA. Achievement drives our culture. Learn more today! www.bendix.com/careers

KNOWLEDGE:

• Able to work proactively with the Automation Development Team and subject matter experts to create, maintain, review, and deploy maintenance instructions, specification documents, spare parts lists and hardware and software installation documentation. These activities support the implementation and execution of the Automation Systems Training and Documentation Program in Bendix.
• Ability to work in a fast-paced, high-volume environment.
• Ability to translate highly technical information into easily understandable information.
• Ability to learn new technologies quickly.
• Proven ability to own the documentation process from profiling audiences, to gathering information, to content creation, to final publication and maintenance.
• User-centric thinking that can anticipate the user’s concerns and questions about the product.

EXPERIENCE:

• 3 + years of technical writing experience.

SKILLS:

• Exceptional technical writing skills
• High level of attention to detail.
• Excellent time management skills/prioritization.
• Strong interpersonal and team skills.

EDUCATION:

• BA in English, Technical Writing, Communications, or related field.

• Create high-quality documentation in a fast-paced, deadline-driven, agile environment.
• Develop a variety of task-based software and hardware documentation.
• Work with product and support engineers, collaborate with subject matter experts, research engineering source documentation, and attend demonstrations to create and maintain end user documentation.
• Create documentation solutions that explain complex information in a clear, accurate, and concise manner.
• Manage and drive documentation projects independently while sharing your work frequently in technical and editorial reviews.
• Advocate for the end user (both external customer and internal) in all aspects of your job.
• Prepare documentation for translation and compile translated documentation.
• Create and maintain graphics and user interface captures using graphics tools.
• Conform to departmental processes and style guidelines, and ensure documentation meets the needs of the business and the audience.
• Maintain records and files of new and changed documentation and revisions.
• Respond quickly and positively to constructive feedback, making all necessary edits to submitted work.