Technician, hotels & Services /Part-time Audio Visual Technician

at  Encore Global

Fredericton, NB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Nov, 2024Not Specified02 Sep, 20241 year(s) or abovePaperwork,Customer Service,RevenueNoNo
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Description:

POSITION OVERVIEW

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

SYSTEMS KNOWLEDGE

  • Understands company processes, follows procedures and completes systems entry and paperwork accurately.
  • Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
  • Increases revenue by utilizing floor up-selling techniques.
  • Works with clients to finalize invoices.
  • Completes order entries in Navigator, as needed.

JOB QUALIFICATIONS

  • High School Diploma required. Associate’s degree is preferred.
  • Achieve Technical Level 3 Certification per PSAV Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @PSAV/HR/Global Learning).
  • 1 year of customer service or hospitality experience is preferred.
  • 1 year of audio visual experience or equivalent in educational environment is preferred.
  • A valid driver’s license is required for team members that may operate Company vehicles.
  • Additional DOT requirement may need to be met if applicable.

Responsibilities:


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Hospitality

IT - Hardware / Telecom / Technical Staff / Support

Hospitality

Diploma

Proficient

1

Fredericton, NB, Canada