Techno Functional Consultant - L1

at  Infosys

Infosys is seeking a Techno Functional Consultant - L1 This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications

• Candidate must be located within commuting distance of Mississauga /Calgary or be willing to relocate to the area. This position may require travel.
• Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Bachelor’s degree or foreign equivalent required from an accredited institution

This role bridges the gap between technology and business know-how to deliver client solutions.

Responsibilities

• Bridging project and support teams with techno-functional expertise.
• Drive new business implementation projects from business requirement management to integration & configuration and production deployment.
• Evaluate change requirements and provide optimal solutions with clear timelines.
• Support solutioning teams from architectural design, coding, testing, and implementation.
• Understand functional and technical designs to be implemented on ERP systems.
• Customize, extend, modify, localize, or integrate existing products through coding, testing, and production.
• Implement business processes, requirements, and underlying ERP technology to create ERP solutions.
• Write code according to developmental standards to decide implementation methodologies.
• Provide product support and maintenance for specific ERP solutions and resolve day-to-day queries/technical problems.
• Create automation tools/solutions to optimize processes and increase efficiency.
• Sink between technical and functional requirements to provide solutioning/advice to clients or internal teams.
• Support on-site managers with necessary details regarding changes and off-site support.
• Clear Wipro exams and internal certifications to upgrade skills.
• Attend trainings, seminars to sharpen knowledge in functional/technical domains.
• Write papers, articles, case studies, and publish them on intranet.

Deliverables

• Performance Parameters: Contribution to customer projects, Quality, SLA, ETA, number of tickets resolved, problem solved, number of change requests implemented, zero customer escalation, CSAT.
• Performance Parameters: Automation, Measure: Process optimization, reduction in process/steps, reduction in number of tickets raised.
• Performance Parameters: Skill upgradation, Measure: Number of trainings & certifications completed, number of papers/articles written in a quarter.

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to communicate by telephone, email or face to face.
Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $75000 to $ 103042

ABOUT US

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem

• Bridging project and support teams with techno-functional expertise.
• Drive new business implementation projects from business requirement management to integration & configuration and production deployment.
• Evaluate change requirements and provide optimal solutions with clear timelines.
• Support solutioning teams from architectural design, coding, testing, and implementation.
• Understand functional and technical designs to be implemented on ERP systems.
• Customize, extend, modify, localize, or integrate existing products through coding, testing, and production.
• Implement business processes, requirements, and underlying ERP technology to create ERP solutions.
• Write code according to developmental standards to decide implementation methodologies.
• Provide product support and maintenance for specific ERP solutions and resolve day-to-day queries/technical problems.
• Create automation tools/solutions to optimize processes and increase efficiency.
• Sink between technical and functional requirements to provide solutioning/advice to clients or internal teams.
• Support on-site managers with necessary details regarding changes and off-site support.
• Clear Wipro exams and internal certifications to upgrade skills.
• Attend trainings, seminars to sharpen knowledge in functional/technical domains.
• Write papers, articles, case studies, and publish them on intranet