Technology Business Analyst II

at  CONDUENT COMMERCIAL SOLUTIONS LLC

REQUIREMENTS

• Requires relevant expertise in a professional, and technical area through formal education. Leverages previous knowledge and expertise to achieve results.
• Able to Perform technical-based activities and contributes to and manages projects.
• Uses deductive reasoning to solve problems and make recommendations.
• Interfaces with and influences key stakeholders and collaborate with production and programming teams.
• Ability to complete work self-guided. Develops skills by performing structured work assignments.
• Performs routine assignments daily. This person may receive instruction, guidance, and direction from others.
• Analyze procedures to solve routine or standard problems.
• Requires a conceptual understanding of theories, practices, and procedures.
• Applies knowledge of business learned through education or prior experience.

ABOUT THE ROLE

Responsible for all IT strategy, development, execution, and management activities, supporting secure digital innovation & capabilities both internally and externally. Provides technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet user requirements.

RESPONSIBILITIES

• Performs requirements analysis and test case design at project levels and establishes product roadmaps with engineering teams. This will include going to production meetings.
• This person will be collaborating with the programming teams to communicate effectively in understanding the request and answer any questions. As a part of the collaboration, there will be processing test cases, reviewing test output, and answering emails from the client services team.
• Evaluates client requirements and documents to recommend appropriate technology solutions.
• Analyzes complex business problems to be solved with automated systems.
• Configures system settings and options; plans and executes unit, integration, and acceptance testing; and creates specifications for systems to meet business requirements.
• Designs details of automated systems.
• May provide consultation to users in automated systems.
• Provides technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet user requirements.
• Responsible for developing technical contributions. Responsible for all IT strategy, development, execution, and management activities, supporting secure digital innovation & capabilities both internally and externally.
• Uses existing procedures to solve standard problems and meet deadlines.
• Examines information and standard practices to make judgments.
• Contributes to client analysis projects using defined methodologies with support from more experienced analysts.
• Communicates project status and risks to internal stakeholders.
• Gathers and manipulates data and insight from client operations to create actionable insights.
• Creates robust, data-driven evidence for recommendations on technology solutions with high-level benefits cases.
• Works closely with end-users to examine, define, model, and document project requirements.
• Creates end-user documentation (e.g., user guides, process flow charts, training materials).
• Presents complex data in an easy-to-understand format, suitable for diverse groups with varying abilities.
• Visualizes data in a clear, structured way utilizing preferred BI tools (Tableau).
• Performs other duties as assigned.
• Complies with all policies and standards.