Technology Business Partner

at  Grosvenor Group

At Grosvenor, we seek to recruit and develop people who share our values – Integrity, Respect and Trust – and have the skills and ambition to help us implement our strategy.
About Grosvenor
Grosvenor is an international organization whose activities span urban property, food & agtech, rural estate management and support for philanthropic initiatives.
We develop, manage and invest to improve property and places across many of the world’s leading cities. In the food & agtech sector our growing investment portfolio includes some of the industry’s most innovative businesses working towards a better food system. We manage rural estates and their environmentally sensitive habitats, while supporting charitable initiatives targeted at vulnerable young people.
We are a values-led organization which represents the Grosvenor family and share a common purpose – to deliver lasting commercial, social and environmental benefit – addressing today’s needs while taking responsibility for those of future generations.
At Grosvenor, we seek to recruit and develop people who share our values of integrity, respect and trust, and have the skills and ambition to help us successfully deliver our strategy. We live up to our promises, build lasting relationships with our partners and work closely and responsibly with local communities.
Purpose of role
This role serves as a liaison between GPA and Technology, working closely with both to ensure the value from technology investments is realized. Responsible for helping shape the GPA technology strategy and conducting analysis on technology projects, this role will work with users and the technology function to translate high level business requirements into functional specifications. The Business Partner will quickly develop expertise in the business unit(s) they support, as well as an understanding of technology’s organizational systems and capabilities.
Working across multiple teams, this ‘hands on’ role will be responsible for detailing business requirements, process re-engineering, creating prototypes and management of smaller projects.
This role covers communicating with all stakeholders, the supervision of supplier resources and ensuring there is a high level of internal customer satisfaction. The role will possess an understanding of technological trends and use this knowledge to bring solutions to business units supported to enhance the organization’s competitive edge.

Key responsibilities

• Act as the main point of contact for GPA users for technology requirements, including as a point of escalation for internal customer service
• Hold regular meetings with stakeholders throughout GPA to understand the specific goals of the overall business and individual departments, and work with the technology function to ensure these are addressed in the technology strategy
• Identify, screen and evaluate new solution opportunities and liaise with stakeholders as required
• Carry out business analysis, process (re)engineering and translate the business needs into technology requirements for systems development
• Identify areas that technology can be used to improve operational efficiency and business performance
• Develop prototypes (working with the technology function and users) to illustrate how technology can be used to address business challenges
• Manage local technology suppliers as required
• Project manage any small projects and act as the liaison between GPA and Technology in the delivery of larger projects, including coordination of testing, go-live and required training to ensure benefits realization of the project
• After a new system/technology is successfully delivered, ensure end users understand how to use the new tools and resolve any issues they may encounter
• Continuously evaluate and proactively work with business users and the technology function to improve existing technology platforms and systems, ensuring they continue to meet business requirements
• Provide analysis and advice to ensure solution and data structuring is optimal (along with the data architect and business analysts)
• Work with GPA and the technology team to ensure good communication at all times

Key requirements

Qualifications

• Computer Science Degree

Track record

• 5 years’ experience in a similar role, working across a geographically dispersed organization and across different time zones
• Demonstrable experience of using technology to effect change and create value with-in an organization
• A background in business analysis and agile project delivery, or as part of a product team, would be preferred
• Knowledge of Microsoft data and automation tools would be beneficial

Technical skills/knowledge

• Possess strong technical competence in the following areas:
• Business analysis for business systems and applications (both 3rd party products and bespoke development)
• Definition and analysis of reporting projects and systems
• Definition and analysis of automation systems
• Agile project delivery
• Possess the following personal attributes:
• Customer service attitude. Focused on the end result and delivering customer satisfaction
• Ability to take the initiative and work independently or as part of a team to achieve the desired outcome
• Hands-on approach to problem solving and prototyping
• Analytical insight. Produces insightful analysis and uses this to drive improvement
• Detail orientation. Handles details precisely with the big picture in mind
• Interpersonal communication. Communicates well with people and establishes credibility and trust
• Written communication. Writes compelling and informative text
• Task and time management. Manages the volume and variety of activity and produces accurate outputs on time

This role’s base salary falls in a pay band of $60,000 - $160,000 annually dependent on business line, location, experience and qualifications.
An Equal Opportunity Employer
Grosvenor provides equal employment opportunities without regard to age, ancestry, color, creed, mental or physical disability, marital status, medical condition, national origin, race, religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by federal, state, or local laws.
At Grosvenor we value diversity and we are proud to be an equal opportunity employer. We are committed to promoting and protecting the physical and mental health and well-being of all our people. If you need assistance or reasonable adjustments due to a disability, please provide details along with your application
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• Act as the main point of contact for GPA users for technology requirements, including as a point of escalation for internal customer service
• Hold regular meetings with stakeholders throughout GPA to understand the specific goals of the overall business and individual departments, and work with the technology function to ensure these are addressed in the technology strategy
• Identify, screen and evaluate new solution opportunities and liaise with stakeholders as required
• Carry out business analysis, process (re)engineering and translate the business needs into technology requirements for systems development
• Identify areas that technology can be used to improve operational efficiency and business performance
• Develop prototypes (working with the technology function and users) to illustrate how technology can be used to address business challenges
• Manage local technology suppliers as required
• Project manage any small projects and act as the liaison between GPA and Technology in the delivery of larger projects, including coordination of testing, go-live and required training to ensure benefits realization of the project
• After a new system/technology is successfully delivered, ensure end users understand how to use the new tools and resolve any issues they may encounter
• Continuously evaluate and proactively work with business users and the technology function to improve existing technology platforms and systems, ensuring they continue to meet business requirements
• Provide analysis and advice to ensure solution and data structuring is optimal (along with the data architect and business analysts)
• Work with GPA and the technology team to ensure good communication at all time