Technology Consulting – Head of Technology Consulting UK&I

at  WTW

DESCRIPTION

We are seeking an exceptional head with a passion for technology consulting and a deep knowledge of the insurance industry to head our Technology Consulting function across the UK & Ireland. This pivotal role requires creativity, problem-solving skills, and a focus on adding business value through strategic client engagement and the delivery of complex technology projects.

REQUIREMENTS:

• Extensive experience in global technology consulting or a professional services organisation.
• Proven ability to lead diverse technology consulting teams.
• Experience managing complex delivery projects and senior client relationships.
• Excellent stakeholder management capabilities.
• Ability to transition between strategic and detailed operational levels.
• Strong verbal and written communication skills.
• Relevant technical degree or equivalent experience.
• Ability to travel as required.

PREFERRED QUALIFICATIONS:

• Significant experience in Commercial Lines P&C Insurance.
• Experience at an Insurance carrier.
• Prior responsibility for P&L in the consulting space.

• Leadership & Team Management:
• Run the Technology Consulting Team across the UK&I region.
• Monitor and manage performance metrics such as delivery profitability and client satisfaction.
• Align resources and efforts to overall ICT requirements.
• Nurture and develop talent to support ICT’s strategic business plans.
• Sales Enablement:
• Lead the technology aspects of complex sales opportunities of both software and professional services.
• Define and propose the right solutions for clients, demonstrating your creativity and problem-solving abilities.
• Engage strategically with clients, building personal credibility and trust.
• Client Engagement:
• Direct senior client relationships with a strong customer focus, managing retention and broadening our software and services footprint.
• Oversee the delivery of complex engagements, ensuring quality and professional excellence, and consistently adding business value.
• Understand and manage solution and delivery risk.
• Thought Leadership & External Representation:
• Represent Technology Consulting in the UK&I Life and P&C insurance market.
• Participate in marketing and thought leadership activities, showcasing both your experience and knowledge and the overall credibility of the organization.
• Strategic Development & Integration:
• Provide thought leadership on shaping and building the consulting function.
• Develop innovative technology consulting propositions.
• Integrate technology consulting with the broader ICT business.
• Act as a point of escalation for issues internally and with clients.