technology director, EMEA

at  Starbucks

BUSINESS REQUIREMENTS

• Providing functional expertise and executing functional responsibilities:
• Develops broad-based business plans to anticipate technology needs and solutions for multiple functions and cross-functional products, platforms, and/or services ensuring compliance and integration into the consulting standards for equity and licensees
• Facilitates governance and compliance of standards to ensure optimization of investment for both equity and in support of licensees.
• Identifies and assesses technology best practices for replication in all units and lines of business.
• Investigates functional redundancy or gaps in systems to identify opportunities to improve efficiency or execution.
• Leads research, analysis and reporting to support business development and merger and acquisition opportunities.
• Leads the identification and negotiation of strategic technology partnerships and contributes to enterprise sourcing contracts to achieve broad business benefit and competitive advantage.
• Leads the senior management team in identifying options and return on investment of technology investments.
• Ensures technology strategy provides cost-effective and value for money solutions appropriate to the needs of the business that supports the overall growth of company owned and licensed stores

KNOWLEDGE, SKILLS AND EXPERIENCE

• People management and team leadership experience
• Ability to build relationships with executive management to advise and influence on future directions
• Experience in leading technology solutions, services, security, governance policies, standards and controls development and integration
• Experience with collaborative work environments and ability to influence decisions across functional areas
• Ability to apply sound technology, business, finance, and accounting principles and practices to project management, change management and operational processes
• Experience within a licensee/franchisee organisation
• Ability to deal with ambiguity, and work in a fast-paced and changing environment
• Effective leadership and management skills, including planning, organising, developing, and monitoring partner performance
• Negotiation and conflict management skills
• Strong written and verbal communication and presentation skills, including the ability to interact with senior leadership and provide input to the decision-making process
• Ability to use business knowledge, sound judgment, and resourcefulness to adapt existing policies to specific situations and select among varied courses of action
• Ability to establish cross-functional, collaborative relationships with business and technology partners
• Ability to understand and incorporate technology trends into designs and plans
• Advanced knowledge of service and or system architecture and design principles, practices and enabling tools
  This job description is only a summary of the typical functions of the role and is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties that may be required. Management reserves the right to amend the responsibilities, tasks, and duties of the jobholder as dictated by business requirements.
  Starbucks is committed to building an inclusive and diverse workforce . All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression

THE ROLE

We’re looking for a technology director to lead the Portfolio Management team in EMEA and implement all SDS (Starbucks digital solutions) across retail and digital technology, alongside regional/local, and enterprise solutions in alignment with business and licensee leadership across all ownership models in the region. This is a pivotal role in the Starbucks EMEA region and will cross collaborate with a range of internal and external stakeholders (being our licensees) requiring a high level of influencing and communication skillset. You’ll lead a highly successful team who are motivated to support our stakeholders in leveraging the best out of the Starbucks digital solutions we offer.
Keen for a challenge? Apply now!