Technology Issue Management Credible Challenge Coordinator

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

TOP 3 SKILLS:

• Technology Issue Management
• Technology Risk Management
• Project Management

BASIC QUALIFICATIONS

• Bachelor’s degree, or equivalent work experience
• 5+ years of applicable experience

PREFERRED SKILLS/EXPERIENCE

• Knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
• Considerable understanding of the business line’s operations, products/services, systems, and associated risks/controls, including technology
• Considerable knowledge of Risk/Compliance/Audit competencies, including control environment
• Solid process facilitation, project management, and analytical skills and experience
• Good presentation, interpersonal, written and verbal communication skills
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations
• Applicable certifications (CISSP, CIA, CISA, CRISC), knowledge of IT industry trends and direction and emerging technologies is desired
  If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

THIS ROLE OFFERS A HYBRID/FLEXIBLE SCHEDULE, WHICH MEANS THERE’S AN IN-OFFICE EXPECTATION OF 3 OR MORE DAYS PER WEEK AND THE FLEXIBILITY TO WORK OUTSIDE THE OFFICE LOCATION FOR THE OTHER DAYS

Technology Risk & Compliance Management #TechRCM is seeking a talented Issue Management Credible Challenge Coordinator with the ability to identify, learn, and apply project management and best practices to remediate identified potential risks for Technology functions.
Successful candidates will have a drive for results with the ability to navigate across business units within Technology. This candidate will coordinate remediation efforts aimed at reducing risk in the environment and ensuring compliance with the Issue Management Policy and frameworks; partner with business lines, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers; participate in efforts and/or activities that ensure compliance with applicable federal, state and local laws and regulations; identify gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors; and identify, respond, and/or escalates risks as appropriate.

SPECIFIC RESPONSIBILITIES INCLUDE:

• Engage stakeholders in the credible challenge process
• Facilitate intake, including developing management responses and remediation plans
• Provide regular status updates and immediate escalation, where applicable
• Verify and provide credible challenge of submitted evidence
• Early escalation of concerns, where applicable
• Coordinate the closure process
• Build relationships with stakeholders
• Work well in a fast-paced environment
• Track and manage remediation plans
• Effectively manage to timelines and deliverables
• Understand risk considerations and an effective control environment
• Communicate and collaborate with technical and nontechnical stakeholders

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la