Technology Lead

at  Infosys

Infosys is seeking a ServiceNow. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

REQUIRED QUALIFICATIONS :

• Candidate must be located within commuting distance of Calgary, Alberta or be willing to relocate to the area. This position may require travel.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

PREFERRED QUALIFICATION :

• Minimum of 4 years of experience in implementing Enterprise Service Management, Asset and Configuration Management and ITIL in ServiceNow Engagements
• Strong functional knowledge in all aspects of Service Management, Asset and Configuration Management and ITIL practices
• Practical experience working with agile methodologies/tools
• Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business
• Experience with leading a geographically separated customers and onshore/offshore teams
• Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information.
• Experience of working with ServiceNow platform for global customers
• Experience of performance compliant design, sustainable solution architecture
• Experience working with Integrations (Web services, REST API’s) and UI Designs
• Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business
• Experience in working with multi-vendor development environment
• Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information
• Experience of working with ServiceNow platform for global customers
• Certifications: ITIL, PMP, Scrum Master or Agile
• Planning and Co-ordination skills
• Good Communication and Analytical skills.

ABOUT US

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem

Please refer the Job description for details