Technology Operations Analyst

at  Wells Fargo

Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you’re supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S.
Learn more about the career areas and business divisions at wellsfargojobs.com.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 2+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Proficiency in providing distributed batch support utilizing Autosys Work Control Center (WCC) graphical user interface (GUI)
• Proficiency in providing distributed batch support utilizing Autosys command-line interface (CLI)
• Proficiency in providing mainframe batch support utilizing CA 7 scheduler
• Proficiency in providing Mainframe Network Data Mover (NDM) incident support
• Proficiency in using ServiceNow
• Banking or financial services experienc

Wells Fargo is seeking a Technology Operations Analyst as part of Chief Technology Office (CTO) within the Production Control Operations (PCO) Team. This position will perform mainframe and distributed batch-related incident support while utilizing best practices within change management activities.

In this role, you will:

• Participate in initiatives and identify opportunities for technology operations
• Evaluate basic or tactical challenges that require research and evaluation
• Provide centralized command and control for major incident management, ensuring teams focus first on restoring business services
• Review, analyze and escalate issues from key metric analysis, event monitors, reported service deviations, and documented changes
• Develop knowledge business cycles and capabilities to assess the impact of technology events on the business and other support areas
• Reduce the impact of application and infrastructure failures on business delivery
• Engage various teams of trouble-shooters to assess system health and issues
• Present recommendations for resolving more complex situations
• Provide information to functional colleagues, internal partners and stakeholders

Required Qualifications:

• 2+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Proficiency in providing distributed batch support utilizing Autosys Work Control Center (WCC) graphical user interface (GUI)
• Proficiency in providing distributed batch support utilizing Autosys command-line interface (CLI)
• Proficiency in providing mainframe batch support utilizing CA 7 scheduler
• Proficiency in providing Mainframe Network Data Mover (NDM) incident support
• Proficiency in using ServiceNow
• Banking or financial services experience

Job Expectations:

• 40 hour per week schedule which includes (3) 12-hour shifts and (1) 4-hour shift
• Ability to work holidays and weekends as needed
• Ability to work onsite at posted location(s)
• Visa sponsorship is not available

Location(s):

• 1803 Park View Drive, Shoreview, MN 55126
• 1525 W WT Harris Blvd, Charlotte, NC 28262
• 1305 W 23rd St., Tempe, AZ 85282