Technology Operations Associate

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 1-2 years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, and educatio

Desired Qualifications:

• Experience in Windows Platform, VDI, VMWare, Citrix, CloudPC, Windows 365, Office 365, Basics on Network Architecture. Network Structured Cabling and Service No

Wells Fargo is seeking a Technology Operations Associate. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

In this role, you will:

• Participate in and support implementation of business solutions
• Determine the impact of changes made to existing hardware, software, and schedules
• Review tactical issues, policies or procedures for which answers can be quickly obtained
• Perform daily validations of application by performing critical functional checks to ensure that its stable for business users
• Monitor all the scheduled batch jobs and work on fixing in case of failures
• Audit complex critical systems delivery for business processes
• Determine the impact of new products and tools implementation across the business and mitigates potential issues
• Reduce the impact of application and infrastructure failures on business delivery
• Present recommendations for resolving more complex situations
• Provide technology information managers, functional colleagues and stakeholders

Required Qualifications:

• 1-2 years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, and education

Desired Qualifications:

• Experience in Windows Platform, VDI, VMWare, Citrix, CloudPC, Windows 365, Office 365, Basics on Network Architecture. Network Structured Cabling and Service Now

Job Expectations:

• Engineer with advance level of System administration skills encompassing physical and virtual platform. A fair awareness on networks. Provides technical support associated with operating systems and applications. Actively involved in the Incident Management and fair knowledge on problem management methodologies. As an escalation point for operating system support and troubleshooting, provides guidance and direction to L1 and L2 staff in resolution of escalated issues and/or complex production, application or system problems. Be part of internal projects in terms of execution, interacting with stakeholders and maintaining required documentation and handover. Assures quality and compliance requirements are met as per the required standards defined by Wells Fargo International Solutions Private Limited.
• Amenable to work 24x7x365 Shifting Schedule and onsite (Taguig)