Technology Product Manager (Remote - U.S.)

at  Acuity Brands

We use technology to solve problems in spaces, light, and more things to come… for our customers, our communities, and our planet.
Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.
We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location-aware applications.

POSITION SUMMARY & LOCATION

As a Technology Product Manager on the ABL Tech Digital Transformation team, you manage applications, tools, and software that enable e-commerce transactions and post-transaction processes, including post-shipment transaction technology and warranties.
Leveraging your experience in product management, data analytics, and user experience, you drive product innovation and improve operational efficiency. You also develop technology, business, and domain expertise to build a strategic long-term vision for our customer journeys. And partner with cross-functional teams of product managers, engineers, UX designers, sales, marketing, supply chain, customer experience, and operations to identify opportunities, define requirements, and deliver features to drive sales, acquisition, user productivity, user efficiency, and customer retention. Your efforts contribute to the reinvention of our technology systems for a more impactful workflow and modern experience.

QUALIFICATIONS

• 3+ years of experience in product management for e-commerce platforms.
• Proven track record of using data and analysis to support prioritization and product execution.
• Strong user experience and analytics background.
• Excellent interpersonal skills and the ability to work with highly cross-functional teams.
• Intellectually curious with a data-driven mindset, experience in shipping, and iterating based on data.
• Strong communication skills, both written and verbal.
• Familiarity with data visualization and analysis tools like Power BI.
• Experience facilitating a digital transformation with focus on transitioning to e-commerce platforms. Examples: Shopify, Magento, WooCommerce, BigCommerce, OpenCart, Salesforce Commerce Cloud, Squarespace, etc.
• Experience with post-shipment management software like IBM Maximo, Infor EAM, SAP Service Cloud, Oracle Field Service Cloud, Salesforce Service Cloud, ServiceNow, or similar.
• Knowledge of cloud computing platforms (e.g., AWS, Azure).
• Exposure to emerging technologies like IoT, AI, and automation.
  We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
  Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000. Please clearly indicate what type of accommodation you are requesting and for what requisition.
  Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
  Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
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  The range for this position is $86,400.00 to $194,100.00. Placement within this range may vary, depending on the applicant’s experience and geographic location

• Consult and Collaborate: Work with stakeholders to understand the customer journey, service channels, and business objectives to create effective solutions.
• Research and Evaluate: Identify areas of opportunity to drive productivity and optimize our technology tools.
• Problem Solving: Articulate problems and propose solutions to relevant stakeholders, utilizing structured thinking methods such as journey mapping, value stream mapping, root cause analysis, and dependency mapping.
• Product Lifecycle Management: Own the entire product lifecycle, including discovery, analysis, test and learn goals, MVPs, user stories, sprint execution, launch, and iteration. Develop feedback loops to inform product iteration.
• Cross-Functional Collaboration: Partner with customer experience, sales, marketing, distribution, other product managers, engineers, and operations virtually across multiple offices and time zones to prioritize features and ensure alignment with business objectives and strategy.
• Deliver user Experience Enhancements: Continuously improve and innovate to enhance user experience.
• Empathetic Communication: Use empathy to understand different perspectives and deliver solutions that address the needs of various stakeholders. Communicate product plans, updates, and results to technology and business leaders, gather requirements, present findings, and make recommendations. Operate comfortably in a matrixed environment with multiple stakeholders.
• Drive Innovation and Integration: Stay informed about emerging technologies (e.g., AI, automation) to integrate innovative solutions into our transaction to asset management tools and processes.
• Development and Support: Collaborate with the team to develop, deploy, and maintain e-commerce transactions and post-shipment management tools.
• Gather and Analyze Information: Collect, analyze, and organize complex data, conduct comparative analyses, and make fact-supported recommendations. Present clear solutions to internal stakeholders.