Technology Product Support Specialist

at  Caterpillar

München, Bayern, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Jan, 2025Not Specified31 Oct, 20245 year(s) or aboveCcna,Cli,Linux,Vendors,Automation,Object Detection,Construction,Remote ControlNoNo
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Description:

Responsibilities:

  • Work primarily together with our dealers, customers, with integration, installation, and configuration of our remote-control solution CAT Command and other technology tools
  • On-site responsibility for installing, commissioning the Command system as well as securing agreed system performance.
  • Work with remote control machines, communication, site management and other supporting systems.
  • Contribute to development and operations activities as well as dealer technical development.
  • Consult potential customers with network designs tailored to their specific site that meet the Command application requirements.
  • Provide technical support for wired/wireless networks for the Cat Dealers in Europe.
  • Provide regional support for offboard technology issues.
  • Assist with job studies utilizing Command for Customer/Dealer.
  • Assist GCI (Global Construction & Infrastructure) Team with technical pre-sales consultations


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Graduate

Engineering, Technology

Proficient

1

München, Germany