Tecnical Support Technician

at  Thales

About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Firenze, Italy (Hybrid)
Tecnical Support Technician
Job Objective

Tecnical Support Technician is in charge of the implementation of:

• Internal system factory tests activity normally done for a reference system platform or customer platform relevant to a product or solution supply relevant to a project.
• Test and commissioning activity. He must also ensure the management of site activities for Transportation projects.

Key Responsibilities

• Conduct factory tests and on site at the customer’s premises, as well as commissioning, analyze the results and make them available.
• Participate to the Project Meetings (internal and external: with the Customer, Hitachi Rail subcontractors and other entities) when scheduled and/or requested.
• Coordinate the subcontractors on site activities.
• Correctly apply Quality procedures and HSE procedures and instruction of his team.
• Participate to the Project reviews in line with Company standard processes.
• Collaborate with the team to finalize spare parts list and time schedules for the planned Deployment, T&C and maintenance tasks.

Skills, Experience and Qualifications

• Fluency in Italian and English is mandatory.
• Electrical, Electronic, or Computer Engineering or Information Technology Qualifications/ University Degree or Equivalent Technical Background.
• Demonstrated professional experience in deployment and/or test and commissioning activity for Transportation projects (i.e. signalling and TLC systems used for the Tramway, Metro and railway applications).
• The capability to relate with the relevant stakeholders in an international context.
• Availability to travel based on mission formula.
• Experience in multiple operating systems (Windows, Linux)

Considered as a Plus - Knowledge / Skills / Frameworks

• Ability to work in team and problem solving;
• Software Development/Software Engineering Background;
• Ability to work with dedicated repairs sw tools (i.e. JIRA, Sap etc.)

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at
https://www.hitachirail.com/careers
.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at
https://www.linkedin.com/company/hitachirail
.

• Conduct factory tests and on site at the customer’s premises, as well as commissioning, analyze the results and make them available.
• Participate to the Project Meetings (internal and external: with the Customer, Hitachi Rail subcontractors and other entities) when scheduled and/or requested.
• Coordinate the subcontractors on site activities.
• Correctly apply Quality procedures and HSE procedures and instruction of his team.
• Participate to the Project reviews in line with Company standard processes.
• Collaborate with the team to finalize spare parts list and time schedules for the planned Deployment, T&C and maintenance tasks