Telecare Technician

at  Lincolnshire Housing Partnership

ARE YOU PASSIONATE ABOUT HELPING OTHERS AND MAKING A DIFFERENCE IN YOUR COMMUNITY?

Due to a recent promotion, we are looking for a dedicated Telecare Technician to join our Integrated Telecare Monitoring Team. In this rewarding role, you will play a crucial part in delivering high-quality assistive technology services that empower elderly and vulnerable individuals to live independently in their homes.
The Telecare Technician will work 17 hours a week over a minimum of 3 days, Monday- Friday. These hours can be flexible to fit around your own circumstances and you can discuss these during the interview process

You’ll receive a salary of £10,183 per year plus some great benefits including:

• An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health
• A Cycle-to-Work Initiative Promoting Personal Wellbeing and Environmental Awareness
• Discounted Shopping Vouchers through Westfield Health
• Opportunities to learn new skills and knowledge through our fantastic corporate training programme
• A superb employer salary sacrifice pension scheme with up to 12% paid by LHP
• 24 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service
• The ability to earn additional holiday days through full attendance
• Mental Health First Aiders across the business, let’s be there for each other!

WHAT YOU’LL DO AS A TELECARE TECHNICIAN

• Assess Customer Needs: Conduct thorough assessments to determine the most suitable telecare equipment for each customer’s unique environment.
• Installation & Maintenance: Install, program, and maintain assistive technology equipment, ensuring everything is in top working order.
• Demonstrate Equipment: Provide clear demonstrations on how to use the equipment, ensuring customers feel confident and supported.
• Customer Support: Offer ongoing advice and support to customers and their families about our range of assistive technology services.
• Record Keeping: Maintain accurate customer records and update our reporting systems with appointment outcomes.