Telecommunications Technician

at  Cherokee Federal

TELECOMMUNICATION TECHNICIAN AUDIO VIDEO/VIDEO TELECONFERENCING

A Telecommunication Technician Audio Video/Video Teleconferencing is responsible for installing, configuring, and maintaining audiovisual and video teleconferencing systems. They work with various audiovisual equipment, such as cameras, microphones, speakers, displays, and control systems, to ensure smooth and reliable communication during video conferences and presentations. They troubleshoot technical issues, perform equipment upgrades, and provide support to end-users. Additionally, they may assist in the setup and operation of video conferencing events or meetings. The Telecommunication Technician Audio Video/Video Teleconferencing plays a crucial role in facilitating effective communication and collaboration through audiovisual technology.

• Sets-up, facilitates, tests, and operates all AV/VTC equipment in conference centers and conference rooms.
• Provides operational and maintenance support of A/V VTC systems in conference rooms, training rooms, auditoriums, senior leadership A/V VTC equipment, video walls, signage systems, and provides operating instructions to AV customers.
• Provides Tier 1 & 2 troubleshooting of A/V display sharing and Customer control interface panels.
• Provides preventive maintenance, functionality, installation, operation, and troubleshooting of AV/VTC assets.
• Ensures that appropriate telecommunication documentation exists, including operational instructions and, that Standard Operating Procedures are updated as needed.
• Provides hands-on assistance involving troubleshooting and diagnostic support for all related systems, equipment failures or service issues.
• Assists in all service / system upgrades while being a team player involving telecommunications and networking projects.
• Researches available and emerging Audio-Visual technologies to recommend future implementations.
• Uses knowledge of current systems to promote beneficial capabilities and leverage use of the system’s features.
• Creates, updates, and resolves trouble tickets as assigned and, enter service request tickets daily.Performs other job related duties as assigne