Telemarketing Executive (9)

at  Support Revolution

WHAT WE’RE LOOKING FOR:

To be successful in this position, we are looking for the following:

• Demonstrable experience in telemarketing or a similar capacity within a call centre environment, with a proven track record of taking ownership of similar responsibilities
• Highly self-motivated with exceptional interpersonal skills and the ability to work effectively with the wider team
• Strong networking skills and the ability to build relationships internally and externally by investing time in understanding our business
• Salesforce experience would be great, yet full training is provided so it is not essential.

ABOUT THE ROLE:

In this role you will be responsible for conducting telemarketing activities to generate leads and drive sales, maintaining accurate records of sales activities, and collaborating with the Sales team to enhance sales strategies and new business. As a highly self-motivated individual with excellent interpersonal and networking skills, you will play a crucial role in establishing and fostering relationships with potential customers while delivering consistent and exceptional results in line with expectations.
This role is based remotely, so wherever you are in the UK you can enjoy the flexibility of working from home and at the same time achieving amazing results.

WHAT YOU’LL BE DOING:

No day is the same at Support Revolution, but you will find yourself getting involved in:

• Outbound Calling and Lead Generation: Initiate outgoing cold calls to secure appointments with prospects, while establishing the scope of the opportunity and identifying wider sales opportunities beyond the initial lead
• Customer Engagement: Answer inquiries about our service offerings, relate them to similar customers we have worked with, and effectively communicate the value of our products to potential customers
• Data Management: Accurately and efficiently enter customer information into company databases, ensuring transparency of all conversations and necessary actions required
• Lead Follow-Up and Sales Pitches: Maintain a list of potential leads, conduct subsequent sales pitches, and arrange follow-up meetings with prospects.
• Support Revolution Service Knowledge: Maintain a comprehensive working knowledge of our services, and stay updated on new onboarded customers and relevant company news
• Collaboration and Communication: Liaise with core members of the Sales team to ensure prospective visits convert into new customers, recording all communication on Microsoft Teams and/or the CRM system
• Consistent Performance: Deliver consistent results in line with expectations, meeting or exceeding defined KPIs and targets.