Telephone Caller- Assistant Administrator- Sharjah Rolla or near Rolla Area

at  Rolla Institutes

We are seeking a dedicated and dynamic individual to join our team as an Tele Caller cum Assistant Admin at our Institute . This dual-role position involves administrative responsibilities as well as tele-calling tasks to support our academy’s operations and outreach efforts. You will play a crucial role in promoting our institute and generating leads for enrollment.

REQUIREMENTS:

• High school diploma or equivalent (Bachelor’s degree preferred).
• MUST have Strong English communication skills. (Hindi language proficiency is a plus).
• Proven experience in administrative roles, preferably in an educational or customer service setting.
• Excellent telephone etiquette and customer service skills.
• Proficient in Microsoft Office Suite. (Additional software knowledge is a plus)
• Ability to multitask and prioritize tasks effectively.
• Positive attitude, self-motivated, and a team player.
• Highly organized with great attention to detail.
• Familiarity with education industry practices is an advantage.
• Having teaching experience is a plus
  Only shortlisted candidates will be contacted for an interview.
  Job Types: Full-time, Part-time

Application Question(s):

• Could you please let us know where you are currently living in Sharjah?

Language:

• Hindi (Preferred)

• Handle incoming and outgoing correspondence, emails, and phone calls.
• Conduct outbound calls to prospective students and parents to provide information about our academy’s programs and courses.
• Answer inbound inquiries, addressing questions and concerns effectively.
• Maintain a professional and courteous tone during all telephonic interactions.
• Keep detailed records of all calls and leads generated.
• Follow up with potential students to encourage enrollment and track progress.
• Assist in scheduling appointments, meetings, and maintaining calendars.
• Manage and organize office operations, including filing, data entry, and maintaining records.
• Procure and manage office supplies and equipment as needed.
• Ensure the cleanliness and tidiness of the office space.
• Assist in marketing and promotional activities, including social media posts and email campaigns.
• Support in organizing and executing events, workshops, and seminars.