Telephone Customer Service Executive - Mercedes-Benz of...
at Hedin Automotive London Ltd
Weybridge KT13 0SL, , United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 25 Apr, 2025 | GBP 29000 Annual | 25 Jan, 2025 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Join Mercedes-Benz of West Bromley as a Telephone Customer Service Executive and be the voice of our brand, delivering first-class service and support to our valued customers.
Responsibilities:
- Manage incoming calls from customers and provide solutions or direct them to the appropriate departments.
- Make outbound calls to customers.
- Respond to customer inquiries promptly and professionally to ensure satisfaction and loyalty.
- Accurately record and update customer information in our CRM system.
- Collaborate with internal teams to ensure a seamless customer experience.
- Maintain a friendly and empathetic attitude, even under pressure.
- Assist in resolving issues and escalating more complex cases to senior staff when necessary.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Weybridge KT13 0SL, United Kingdom
