Telephone Sales Agents

at  Via Rail Canada

Reference Number : 680
Status : Permanent - Part-time
Annual Salary / Hourly Rate : 25.89$/h
Number of positions to be filled : 10
Application Deadline : 02/09/2025
Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.
VIA Rail Canada Inc. is currently seeking Telephone Sales Agents for the Montreal Customer Center.
If your definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence, efficiency and heartfelt appreciation for their business, we share your belief and have built our reputation on providing excellent service.

Our customers’ journey typically starts with a quest for information on their desired trip and the purchase of tickets. They can use the Web to perform these two steps or they can call YOU to:

• listen to their needs, answer their questions or concerns
• recommend and sell them the appropriate travel solutions according to their needs
• explain the features and benefits of available options with a personalized approach

No doubt that mindset will contribute to:

• create business opportunities that go beyond expectations
• achieve personal and team objectives in terms of customer satisfaction and efficiency

Some important details about this part-time position:

Please refer the Job description for details