Telesales Executive

at  Purdicom

Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. We supply enterprise-level Wi-Fi, Point-to-Point and security technologies to a very hungry market. The products and services we sell are always in high demand.
We are a privately owned, award-winning business that has become a recognised leader in its industry – and much like the industry itself, our company has been in continual rapid growth since its inception in 2005. Our headquarters are situated in the most beautiful of surroundings, with the offices set within a series of modern barn conversions right in the heart of the Oxfordshire countryside.
Our friendly, diligent team work closely together to ensure our continued success – and it’s that success that our vendors and resellers benefit from when they jump aboard.

POSITION SUMMARY

We are looking for a Telesales Executive to generate leads for Ruckus Networks within the Purdicom Sales & Marketing Team and for the Ruckus Networks UK team. This is achieved through proactive outbound call activity, including fact finding, identifying key decision makers, and finding sales opportunities. Meet and exceed agreed activity targets, maintain thorough understanding of products, services, and target industries.

WE ARE LOOKING FOR THE FOLLOWING SKILLS AND EXPERIENCE:

• The ability to persuade and influence effectively at all levels with both internal and external stakeholders
• Tenacity and resilience
• Strong work ethic
• Ability to work on own initiative as well part of a team
• Exceptional verbal and written communication skills
• Attention to detail and accuracy
• Self-motivation
• High-energy
• Data entry skills
• Organisational skills and ability to track leads and follow ups
• A team player with great interpersonal skills
• Ability to effectively prioritise tasks and workflow
• Experience is valuable but an aptitude to pick things up and a willingness to learn is essential

• Calling a combination of existing customers (leads, prospects and customers) as well as cold calling
• Call to re-engage lapsed customers
• Fact finding and establishing the key stakeholders and decision makers within an organisation
• Profiling customer records and updating the CRM in order to support marketing criteria
• Data cleansing as and when required
• Accurate data entry to CRM
• Ability to build credible relationships and establish trust and rapport
• Understand effective opening, closing and qualification
• Inviting exiting customers and prospects to events and support various marketing campaigns
• Booking appointments for the sales teams (scheduling calls and meetings)
• Effectively presenting the benefits of Ruckus Networks
• Finding out how we can best support and help partners to win more business
• Work alongside the Ruckus Networks and Purdicom Sales and Marketing teams
• Establish new cross/up-sell opportunities to pass to Sales
• Meet and exceed agreed activity targets and key performance indicators