TEM Product Specialist III

at  Thermo Fisher Scientific

JOB DESCRIPTION

TEM Product Specialist III Material Science Electron Microscopy EMEA (f/m/d)
As part of Thermo Fisher Scientific, you’ll do exciting work, driving performance, quality and innovation. In this successful, growing global organization you are encouraged to perform at your best. With revenues of more than $24 billion and the largest investment in R&D in the industry, we give our dedicated people the resources and chances to create significant contributions to the world.

KNOWLEDGE, SKILLS, ABILITIES

• Proactive self-starter.
• Willingness to learn, understand and develop commercial skills.
• Clear understanding of Material science applications in research and particularly as this relates to industry and industrial production needs.
• Extensive hands-on TEM operational experience & understanding of ground breaking techniques.
• Typically requires a M.Sc. degree or higher in Materials Science, Chemistry and or Physics and extensive electron microscopy experience
• Initiating and supporting sales development efforts in EMEA with creative ideas.
• Confident and engaging when speaking in public and client settings.
• Clear and open communication in English is important. German-, French- or Arabic-speaking countries are other key markets so speaking additional languages can be a bonus.
• Understanding customer markets, requirements, laboratory processes/methods and regulations.
• Develop and maintain successful customer relationships (internal and/or external).
• Articulate how our products impact material science and generate value for applications.
• Prioritize requirements and meet or exceed customer expectations.
• Continuously improve processes.

You will work in a multi-disciplinary team, partnering closely with the others in the Sales and Service organization to learn, understand and develop the market, use your technical understanding and product knowledge to improve sales strategy, develop presentations to support plans, reply to tenders, direct applicable product solutions and develop effective processes for closing opportunities.
Using your technical knowledge and excellent communication you can optimally engage prospects and be a consistent point of technical information on the product portfolio represented. Working the entire sales cycle from lead to closure, this role will work many aspects to make business successful, including NanoPort colleagues (our demonstration facilities), Account Managers, and Product Leaders in Marketing and Management functions.
As an Electron Microscopy authority, you will deliver on a product quota, help drive the regional tactics and support territory development for academia and industry.
You will be the main technical contact for Account Managers, the face of the Thermo Scientific brand for external customers, partners & clients in most situations including technical explanations, distilling customer needs to internal team members to develop solutions, supporting specific external-supplier/partner proposals and observing, reporting and reacting to market trends.
In this role you will constantly build and support relationships with key opinion leaders through outstanding delivery of seminars, workshops and product training and support key regional marketing events.
The role will be an authoritative resource from product to field; being a key component of the customer feedback loop to support key application development.