Temp Customer Care Agent

at  WeBuyCars

Pretoria, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate21 Jan, 2025Not Specified23 Oct, 20242 year(s) or aboveService Orientation,Teamwork,Problem Analysis,Communication SkillsNoNo
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Description:

We have an exciting opportunity for a young and energetic person to join our Contact Centre at our Silver Lakes branch.

Duties and Responsibilities:

  • Customer relationship-building management
  • Provide customers with product and service information
  • Problem-solving tasks during shift
  • Handle and take full responsibility for customer-related queries

Key Competencies and Skills

  • Strong verbal and written communication skills
  • Must have a mechanical background in vehicles
  • Listening skills
  • Problem analysis and problem-solving
  • Customer service orientation
  • Teamwork
  • Stress tolerance

Further requirements:

  • Grade 12
  • Minimum 2 years of experience
  • Technical/ mechanical background advantageous
  • Previous motor industry experience

Package-related information:

  • 15 Days Annual Leave
  • Momentum FundsAtWork Provident Fund
  • Market-related salary

Responsibilities:

  • Customer relationship-building management
  • Provide customers with product and service information
  • Problem-solving tasks during shift
  • Handle and take full responsibility for customer-related querie

REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Diploma

Proficient

1

Pretoria, Gauteng, South Africa