Template Developer- Health Systems

at  Discovery Ltd

Business Unit: Discovery Health
Function: Information Technology
Date: 29 Oct 2024
Discovery Health Systems (DHS)
Template Developer
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Health Systems (DHS) – Acquisition & Billings
The Acquisition & Billing and Admin team within Discovery Health Systems (DHS) is a world class software development center of excellence that enables Discovery Business to use digital transformation as a competitive advantage. It focuses on rapid, quality software delivery. Innovation and excellence are key attributes to all our initiatives. The skills and expertise in the team allows a diverse product development on all strategic, tactical and operational changes. Our environment is fast-paced and demands energy, drive, enthusiasm, ownership and creativity, but it rewards with an extremely fulfilling and stimulating environment that actively supports career growth and development. The Acquisition & Billings systems team focuses on building robust and efficient solutions catering for the swift and accurate onboarding of new clients, key underwriting systems focusing on managing the risk and wellbeing of existing and new clients. Effortless, cognitive and digital solutions for the administration of existing insurance clients and through integration with worldwide partners such as SAP; facilitation of the collection and control of client’s subscriptions and management of financial billings.
Key Purpose
The Template Developer (Intermediate) will join a team of Developers who understand the customer requirements for medium complexity templates within DHS Acquisition & Billings division. Testing and validating the developed template against the customer requirements. Interfacing between the customer, test team and source development team with regards to the requirements. The role of the Template Developer (Intermediate) is to ensure that the customer requirements are delivered in the implemented solution. The role also extends to building and maintaining strong relationships with customers and acting as Consultant on the application.
Areas of responsibility may include but not limited to:

The successful candidate will be required to perform but not limited to the following key outputs in respect of the Acquisition & Billings portfolio:

• Follow a medium complexity XML structure, understand customer requirements
• Understand customer requirements
• If required, facilitate activities like interviews or JAD sessions to expand the understanding of the business requirements
• Review the functional requirements with the customer
• Obtain sign-off on developed templates
• Update and complete tasks logged on the Trending document repository and Jira project board
• Review the approved specification
• If required, revert back to customer or other stakeholders if technical issues require business decisions in order to proceed
• Answer queries from the development team (E.g. Java development team)
• Check that the solution is uploaded correctly in Development environment
• When required, make configuration settings/updates, version number changes to the template.
• Conduct post go live check
• Respond to incidents escalated
• Log issues in the appropriate issues logging system
• Conduct preliminary analysis on issues
• During go-live, provide end user support if required

• Be on standby for possible customer issues during go-live.During go-live, participate in the resolution of serious errors by implementing emergency changes

Please refer the Job description for details