Temporary Case Manager ICMT

at  LCSS Langley Community Services Society

JOB SUMMARY

Reporting to the Program Manager, the ICMT Case Manager provides clinical outreach services
to clients aged 19 and above who are unhoused and have problematic or chronic dependent
substance use, with or without mental illness, concurrent disorders, or co-existing functional
impairment. Individuals will also be facing complex challenges related to health, housing,
poverty, and face barriers in accessing existing health and social services. With an emphasis
on connecting with clients where they are at physically-on the street, in shelters, in their homes
– the Case Manager provides client-centered services by developing a trusting therapeutic
relationship and providing a safe environment in which individuals can access services in a
client-centered, non-judgmental approach.

QUALIFICATIONS, EXPERIENCES AND ABILITIES:

• Bachelor’s Degree or Diploma in a recognized field such as Substance Abuse

Counselling, Social Work or Clinical Counselling.

• Two years’ experience/training working with homelessness, addictions and/or concurrent

disorders.

• Experience dealing with vulnerable groups.
• Valid Class V BC Driver’s License.

JOB SKILLS AND ABILITIES:

• Knowledge of, and expertise in the fields of homelessness, substance use and mental

health.

• Knowledge of Motivational Interviewing and counselling skills, including crisis counseling

to adults

• Knowledge of Trauma Informed practice and harm reduction
• Knowledge of the FHA Mental Health & Substance Use Services continuum of care.
• Knowledge of Housing First/Reaching Home approach to housing individuals
• Ability to complete client assessments, care plans and community referrals.
• Ability to work effectively with others as part of an interdisciplinary team.
• Ability to communicate effectively with individuals, groups, and other professionals within

an interdisciplinary environment in a diverse community.

• Demonstrated understanding of psychosocial rehabilitation
• Strong interpersonal and cross-cultural communication skills
• Proficient with technology, including computers, tablets, smartphones, word-processing

and database management software.

• Physical ability to carry out the duties of the position.

• Assess clients to determine stages of change, risk indicators, client needs.
• Provide appropriate referrals to other community support and clinical services.
• Work in collaboration with community partners ranging from service providers to funders

(ex. Fraser Health Authority)

• Refers and connects clients for further and/or alternate specialized services, such as

detox, residential treatment, community support groups (e.g. AA, SMART Recovery),
Opioid Agonist Therapy (OAT) clinic, outpatient Substance Use Services, Psychiatric or

Addiction Physician consultation and primary care providers such as GP/NP support.

• Provides client-centered services by developing strength based, integrated and

comprehensive care plans,

• Collaborate with Housing Procurement Specialist to explore client-centered housing

options.

• Maintain client records including client assessments, treatment plans and progress notes

in accordance with the Freedom of Information and Privacy Act.

• Distribute and administer Take Home Naloxone (THN) to address those individuals at risk

for overdose.

• Advocates on behalf of the client to ensure respect and dignity are maintained.