Temporary Grocery Clerk - NBU

at  North Coast Co Op

CUSTOMER EXPERIENCE

• Provide an exceptional shopping experience and friendly and welcoming environment for all members, customers, and co-workers
• Greet and engage customers throughout the store; model, and ensure they receive, prompt, helpful, attentive, and authentically friendly service in accordance with the Co-op’s customer service standards
• Maintain an awareness of promotions and advertisements in order to share information with customers and co-workers
• Assist customers to find desired product; answer questions about product quality and uses; provide information about product, location of product, in-store promotions, and educational materials
• Seek opportunities to exceed customer expectations and enhance the customer experience
• Assist customers with bagging, unloading/loading items into carts/baskets, and carry out assistance, if needed
• Maintain a calm, friendly, and professional demeanor with all customers and co-workers and in all situations
• Investigate and respond to customer questions and requests promptly; escalate issues to supervisor as needed

PHYSICAL REQUIREMENTS

• Stand and walk for extended periods of time
• Bend and stoop to grasp objects and climb ladders
• Bend and twist neck and waist, reach above and below shoulders and squat
• Bend and lift loads, up to 50 pounds frequently, not to exceed 75 pounds
• Repetitive use of hands for grasping, pushing, pulling, and fine manipulation

CUSTOMARY WORK SCHEDULE

This position customarily works a varied schedule which may include early, late, and/or weekend shifts with occasional overtime and the appropriate meal and rest breaks provided. The position requires reliable dependable performance and punctuality, anything less places a hardship on other employees and store operations, therefore, regular and prompt attendance is essential to this position. Employees are expected to report for work on time, appropriately uniformed and to accurately report all time worked using the timeclock and break sheet procedures.
IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements, and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or a work environment change.
EEO STATEMENT: North Coast Co-op is an equal opportunity employer, committed to creating an inclusive environment for all employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please refer the Job description for details