Tenancy Delivery Lead

at  Stockland

We have an opportunity for a Tenancy Delivery Lead to join the team at one of our Head Office locations. In this role you will partner with the business in delivering world class Tenancy (Retail, Workplace, Industrial and Land Lease Community) Delivery expertise to Stockland.
You will lead and manage the Tenancy Delivery process to drive high quality Delivery outcomes and highlight opportunities throughout the Delivery approval process. Effectively manage internal and external stakeholders (including outsource service providers) in order to achieve Stockland’s vision.

THE STOCKLAND PROPOSITION

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.
We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.
Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.

Daily responsibilities will include:

• Promote and lead the effective delivery of quality tenancies across several asset classes within a 12-16 weeks programme or to industry best practice.
• Contribute to the tenancy delivery strategic framework, policies, processes and best practices
• Work with the Outsource Service Provider, Design team and any other Stockland stakeholders to minimise Category 1 Costs, gain Tenant approval and recover all recoverable Category 1 Costs from Tenant.
• Work with Outsource Service Provider to procure strategic relationships with shopfitters, trades and service providers and establish a preferred supplier list. Regularly tender works and ensure rates are best available in the marketplace.
• Review existing delivery procedures and systems and revise where required to better the performance and efficiency of the business unit.
• Adhere to all leasing rules that are related to tenancy delivery process, procedures and system activities so that SAP (or any other Stockland system) reflects our one source of business / customer information.
• Manage appropriate relationships with the key stakeholder groups directly (i.e. outsource service provider, Leasing, Centre Management, Tenants, Designers) to achieve required business outcomes and in a manner that enhances the image and reputation of Stockland
• Manage the performance of any outsourced service provider and assist them with scheduling of works, access to Stockland resources and adequately feedback performance criteria and data and embed a culture of continuous improvement.