Tenancy Delivery Manager

at  Vicinity Centres

We’re reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.
We are Vicinity.
Role purpose
Reporting to the Regional Tenancy Delivery Manager the key purpose of the Tenancy Delivery Manager is
to lead and champion the shop opening process and timely delivery of tenancies across allocated Centres.
This will be done by driving excellence across the Asset team and ensure consistent processes are followed
for the tenancy delivery function and positive delivery outcomes are achieved for their allocated Centres.
This role will be responsible for monitoring the status of each tenancy deliverable and the coordination of
retail tenancy fit outs in established centres. The role is responsible for managing the scoping, pricing,
tendering and procurement of work generated by the leasing process. The role assumes responsibility to
deliver tenancies to the Tenant in accordance with all lease obligations agreed in the lease and in line with
the timeframes agreed for rent commencement.

Key Responsibilities

• Maintain Vicinity governance / process and procedures for Leasing Design & Delivery
• Build strong relationships with external stakeholders to award and manage work
• Deliver reconfiguration projects in accordance with cost and programme targets
• Participating in and driving regular shop opening status meetings recording milestones and deadlines
• Responding to RFI’s in the required timeframe as agreed with Leasing
• Establish and monitor health & safety and environmental responsibilities to ensure compliance with legislation, corporate procedures, and company objectives
• Scheduling and coordination ability to assist in resolving potential discrepancies between the multiple technical disciplines.
• Design and technical plan review of architectural, mechanical, electrical, plumbing and vertical

transportation drawings. Interface with suppliers and architects to review, comment and approve
construction drawings ensuring owners responsibilities. Ensure compliance where owners work

requires interface with tenant lease requirements. Collaborate with tenants when owners work affects existing tenants.

• Efficiently track and/or manage the scheduling of all leasing driven capital work and manage planning and permit submissions to all applicable local jurisdictional agencies.
• Attend recurring action/asset meetings to ensure awareness of all aspects of the shopping centre,

especially on issues that pertain to leasing funded capital works.

• Visit the shopping centres on a regular basis to monitor progress of Leasing Capital work & tenant fit outs and promote methods to expedite the shop delivery process wherever possible.
• Supervise the schedule of works to ensure contractors & shopfitters complete their work on or before the agreed contract schedule. Conduct site inspections and meetings with architects, contractors and building inspectors, where necessary.
• Perform detailed inspections throughout the fitout of each shop and promptly coordinate with the

Retail Design Manager to issue a final defect list to the shopfitter upon the completion of each store.

• Ensure compliance of all close-out documentation in accordance with contract terms.
• Consistently maintain professional and appropriate demeanour when interacting with business

partners and customers.

• Proactively consult, engage, and listen to all Leasing Design & Delivery team members and make sound decisions in a transparent manner

Key Role Relationships

• The Tenancy Delivery Manager will collaborate with Retail Design Managers and their line managers to ensure that new and renewing tenancy fit outs meet both Vicinity design standards and industry standards to enhance the centres reputation, contributing to the ambience and physical environment of Vicinity owned and / or managed centres as significant shopping destinations.
• Collaborate with regional and local leasing managers to clarify scope and costs for landlord works

required to reconfigure tenant spaces to suit the requirements of new leasing deals.

• Collaborate with Leasing Managers on budget preparations, identify applicable work scopes, produce requests to consultants and contractors for proposals to obtain cost estimates and bids.
• Collaborate with Centre Operations Managers and other related Centre Team Members on

coordination matters relating to the delivery of shops to tenants and throughout the tenancy fitout
periods to ensure tenants open on time and comply with all lease obligations.

Capability and Experience

• Preferred Qualification: You have a degree in Construction Management and/or equivalent experience
• Technical Knowledge: You have strong, demonstrated knowledge of Mechanical, Electrical & Fire Life Safety building infrastructure systems as well as a sound understanding of architectural & structural building components.
• Communication Skills: You have excellent verbal, written, visual, and negotiating communication skills and aptitude with both internal and external entities
• Presentation Skills: Ability to present cost plans, scheduling & tracking to set targets and objectives.
• Administration Skills: Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint), Bluebeam/Adobe Acrobat, Project Scheduling Applications & Project Budgeting Software
• Organizational Skills: Organized, goal oriented, ability to develop and maintain effective relationships and works well in small and large groups
• Customer Focus: You are customer focussed and put customers at the heart of your activities and decisions.
• Innovation: You identify new ideas and help transform them into new processes that drive commercial outcomes through a shared strategic vision.
• Change agility: You move quickly and easily to navigate and implement change efforts to optimise productivity and areas of focus.
• Data, digital and technology: You use technology and information to drive effective decision-making that leads to improved business performance.
• Process improvement: You explore more effective and efficient ways of getting thigs done and assist with establishing procedures or ways to standardise common activity, tasks and mitigate risk. 5-10 years of experience as a Delivery Manager, Project Manager, Construction Manager and/or experience within an Architectural firm and/or Construction Management setting
• Manage inclusively: You manage by creating an inclusive environment.
• Drives performance and commercial outcomes: You drive and maximise performance and commercial

outcomes without compromising quality, safety, or our customers.

• Leads change: You consciously contribute to a culture where everyone has the awareness, knowledge, and desire to respond and thrive through change.
• Adopts an external view: You create strategic advantage by anticipating market needs and pioneering innovative approaches based on a sound understanding of the global market.

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options
• Birthday leave & purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous Parental Leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.
At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you’d like to speak to someone to understand what it’s like firsthand to work here, please reach out to our Talent Acquisition team.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:
Email:
talent.acquisition@vicinity.com.au
Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)
Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level

Key Responsibilities

• Maintain Vicinity governance / process and procedures for Leasing Design & Delivery
• Build strong relationships with external stakeholders to award and manage work
• Deliver reconfiguration projects in accordance with cost and programme targets
• Participating in and driving regular shop opening status meetings recording milestones and deadlines
• Responding to RFI’s in the required timeframe as agreed with Leasing
• Establish and monitor health & safety and environmental responsibilities to ensure compliance with legislation, corporate procedures, and company objectives
• Scheduling and coordination ability to assist in resolving potential discrepancies between the multiple technical disciplines.
• Design and technical plan review of architectural, mechanical, electrical, plumbing and vertica

Key Role Relationships

• The Tenancy Delivery Manager will collaborate with Retail Design Managers and their line managers to ensure that new and renewing tenancy fit outs meet both Vicinity design standards and industry standards to enhance the centres reputation, contributing to the ambience and physical environment of Vicinity owned and / or managed centres as significant shopping destinations.
• Collaborate with regional and local leasing managers to clarify scope and costs for landlord work