Tenancy Enforcement Officer

at  Lambeth Council

ABOUT US:

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page.

TO BE CONSIDERED FOR INTERVIEW, YOUR CV AND SUPPORTING STATEMENT WILL CLEARLY EVIDENCE:

• Detailed knowledge and understanding of current issues facing Social Housing and London local authorities.
• Experience of dealing with enquiries from tenants and leaseholders.Experience of enforcing conditions of tenancy and lease, including service of notices, evidence gathering, attendance at court, witness support and mediation.
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  For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:

The Tenancy Enforcement Officer role forms part of the Council’s approach to tackling nuisance and antisocial behaviour in the borough. Your role will be.

• Encouraging compliance with tenancy terms and conditions to sustain tenancies.
• Taking appropriate early intervention or enforcement actions to deal with breaches of tenancy and leasehold conditions including nuisance and anti-social behaviour.

• Liaising with appropriate agencies and other departments, leading the response on serious, complex and/or time-consuming cases.Ensuring the Council’s legal and contractual obligations are met, and a customer focused service is provided to the highest standard.