Tenancy Officer

at  Brunelcare

Do you have excellent communication and customer service skills? Do you enjoy the challenges of working in a busy, diverse environment, supporting a variety of people?
We have an exciting opportunity for a Tenancy Officer to join our friendly Housing team providing advice and guidance to our residents. So apply today and be part of something more!

ABOUT US

Brunelcare is an award-winning Bristol-based charity providing high-quality housing, care, and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live, work, and thrive.

As a Tenancy Officer you will proactively deliver an excellent tenancy service to our residents, focussing on their needs, and expectations. You will also:

• Provide advice and guidance to tenants, leaseholders and other occupiers on matters of housing law, welfare entitlements and tenants’ rights
• Maintain overall responsibility for all tenancy matters
• Keep abreast with changes from relevant regulatory bodies (HCA) and key industry legislation and good practice
• To take responsibility for the day-to-day management of tenancies within a defined patch of properties, ensuring our properties are managed to the highest possible standard and condition.