Tenancy Support Officer

at  Trafford Council

ABOUT YOU

We want someone with 1-2 years’ experience in a similar role delivering homelessness prevention, resettlement and housing related support services with a proven experience of working within a multi-functional team, with partners to deliver a range of services to a diverse community. We also want people with experience of successfully meeting individual set targets for key tenancy support areas, including tenancy sustainment, financial inclusion, health, education and employment, safeguarding and of delivering homelessness prevention, resettlement and housing related support services. Drive, determination and excellent relationship skills are also important so if you think you have what we’re looking for then please apply.

ABOUT US

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.

WE WILL OFFER FLEXIBILITY WHERE WE CAN IF YOU ARE INTERESTED IN A ROLE, PLEASE SPEAK TO THE RECRUITING MANAGER ABOUT WHAT FLEXIBILITY THEY MIGHT CONSIDER.

Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work.

ABOUT THE ROLE

In the role of Tenancy Support Officer, you will provide support to vulnerable clients within the contingency hotel by empowering the client with the skills to lead an independent life within the community.
You will assist and facilitate the smooth transition of new refugees from contingency hotels into SERCO dispersed accommodation.
You will support the successful integration of adults and families by minimising rates of homelessness, rough sleeping, poor health, economic hardship and social isolation and improving proficiency in English language.