Tennis Front Desk

at  Jewish Community Center Of Denver

The Tennis Desk Associate is friendly and serves as the central hub for the JCC and its tennis center. They contribute to member satisfaction by helping to support members and guests, and respond to inquiries, complaints, and suggestions. This person has the responsibility of being responsive to members and acting as a resource for members needs of goods and services while in the JCC facility. Overall, the Tennis Desk Associate acts as the JCCs first line of communication with members and creates a friendly and welcoming environment.

BASIC QUALIFICATIONS

• High School Diploma
• Minimum one year of experience in customer service
• Ability to stand for several hours for the duration of shift
• Ability to lift 25 lbs.

PREFERRED QUALIFICATIONS

• First-Aid Certification
• Strong Communication Skills
• Basic Accounting Skills
• Advanced ability to multitask
• Good interpersonal skills

ADDITIONAL NOTES

This job description is not intended to be all-inclusive, and the incumbent will also perform other reasonably related business duties as assigned by the supervisor or other management as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment.
The Jewish Community Center values diversity and inclusiveness and is an equal opportunity employer

• Assist guests and new members in tours, membership onboarding, etc.
• Execute opening/closing procedures
• Greet members & guests enthusiastically
• Answer Telephone calls
• Assist members with purchases of retail goods and services
• Promote memberships
• Operate a cash register and credit card processor
• Be knowledgeable about all programs and activities offered
• Ability to reason, problem-solve, and perform tasks under pressure
• Assist in keeping a clean and fully stocked workplace
• Any other tasks deemed necessary by supervisors