Territory Manager - Arizona

at  PGT Innovations

Summary:
Sells products for Western Window Systems to existing customers and solicits new customers by performing the following duties.
What You’ll Do:

QUALIFICATIONS

• Bachelor’s degree (B. A.) from four-year college or university, and one to two years related experience and/or training; or equivalent combination of education and experience.
• Strong knowledge of PGT products, processes, and customer relations
• Strong mechanical aptitude.
• Knowledge of building codes and their impact on fenestration/room enclosures.

TRAVEL REQUIREMENTS

• Frequent domestic travel is required to customer locations.
  Who We Are:
  On March 28, 2024, PGT Innovations was successfully acquired by MITER Brands and incorporated into the organization’s portfolio. MITER Brands is a family of leading window and door brands united by a passion for quality and relentless pursuit of 100%.

• Maintains and grows sales territory following the guidelines set up by the Regional Sales Manager.
• Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
• Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers on sales floor or by phone.
• Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
• Advises customers on proper installation techniques to ensure product functionality and code compliance.
• Evaluates customer complaints and uses his discretion to bring it to a final resolution.
• Participates in forecasting sales for assigned territory using Microsoft Excel and CRM.
• Quotes prices and credit terms and prepares sales contracts for orders obtained.
• Estimates date of delivery to customer, based on knowledge of own firm’s production and delivery schedules.
• Works with inside sales representatives to keep account activities and literature up to date.
• Participates in local Building Association meetings and trade shows when possible, to display Western products.
• Maintains effective working relationship with Credit/Collections, Customer Service, Marketing, Service, and Transportation Departments to manage all aspects of customer experience from sales to installation.
• Provides assistance to Credit/Collections and Customer Service Departments to resolve problems as they arise with their assigned dealers.
• Enter new customer data and other sales data for current customers into CRM and Microsoft Excel.
• Investigates and resolves customer problems with deliveries.
• Assists Marketing in administrating promotions and sales support to customers.
• Sales Representative to enter dealer sales calls daily in the VOR (Voice of the Rep).
  Who You Are: