Thai takeaway shop manager

at  Jamjuree Limited

REQUIREMENTS

• At least 3 years of work experience at the management level in any industry, including as an assistant manager
• At least a related NZ Register Diploma Level 5 qualification such as Hospitality Management or Business Administration (this can also be management in any field)may substitute for the experience
• Must have knowledge of Thai food ingredients as we take food allergies seriously

JOB DESCRIPTION

• Operational Management: Supervise and coordinate the daily activities of the takeaway shop, including opening and closing procedures, order management, and ensuring smooth service flow during peak hours.
• Menu Oversight: Work closely with chefs to maintain an authentic and diverse Thai menu, ensuring all dishes meet quality and presentation standards.
• Customer Service: Provide exceptional customer service by managing the front-of-house, addressing customer inquiries, resolving complaints, and ensuring a positivecustomer experience.
• Staff Supervision: Recruit, train, and manage the performance of staff, including kitchen and front-of-house teams. Organize work schedules and assign duties to ensure efficient operations.
• Inventory and Stock Management: Monitor inventory levels, order supplies and ingredients, and manage stock rotation to minimize waste and ensure freshness.
• Financial Management: Oversee cash handling, daily sales reports, and financial transactions. Manage budgets and control costs to maximize profitability.
• Health and Safety Compliance: Ensure the shop meets all health, safety, and hygiene standards, including food safety regulations, cleanliness, and proper maintenance of equipment.
• Supplier Relations: Manage relationships with suppliers, negotiate pricing, and ensure timely delivery of high-quality ingredients and supplies.
• Promotion and Marketing: Develop and implement local marketing strategies to attract and retain customers, including promotions, special offers, and communityengagement initiatives.
• Quality Control: Consistently evaluate the quality of food and service, and make improvements where necessary to enhance customer satisfaction.
• Policy Implementation: Enforce company policies and procedures to maintain consistency in operations and service delivery.

Please refer the Job description for details