The Lookout and Concessions Clerk 2

at  Sundance Mountain Resort

SUMMARY

Responsible for creating an exceptional Sundance experience by providing consistent, friendly, professional, and timely service of food and beverages in The Lookout, Summer Theater concessions and Barbeque, Mountain events. This position is seasonal, shifts start/end for winter season November/April, shifts start/end for summer season May/October.

QUALIFICATIONS

• Must perform all essential duties competently.
• High school diploma or general education degree (GED); and a minimum of six months related experience or training; or equivalent combination of education and experience.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must have a clean and clear driving record and capable of operating a Sundance Vehicle.
• Regularly required to stand, walk, use hands, and lift/move up to 20 pounds (occasionally up to 50 pounds).
• 21 years of age or older

• Execute food and beverage service to guests ensuring all Sundance standards for quality, recipes, measurements, preparation, and presentation are met.
• Ensure safety measures and health code standards for food and beverage handling are upheld.
• Accurately handle money in accordance with department policies and procedures.
• Demonstrate complete knowledge of menu items and ingredients to educate guests and make recommendations.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• Transport trays/plates throughout the work space which may weigh up to 40 pounds.
• Perform opening & closing side work duties on a daily basis.
• Remain up to date on Resorts current events and the hours of operation of food and beverage outlets.
• Develop, lead, maintain, and enhance guest relations through personalized experience and unscripted guest interactions.
• Seek out ways to provide additional assistance and service to all guests, co-workers and management.
• Take phone orders ensuring accuracy and timeliness of delivery or pick up.
• Complete required paperwork including bar transfers and dry stock deliveries.
• Serve hot beverages hot and cold beverages cold.
• Remain up-to-date on Hotel current events and the hours of operation of all food and beverage outlets.