Third Party Property Damage Handler

at  RSA

Introduction
At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.
We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities.
We are currently recruiting for a Third Party Property Damage Handler to join our great Claims Expenses team on a hybrid basis for a 12 months fixed term contract.
Your role
Your role will be responsible for appropriately and promptly investigating and advancing third party property damage claims to closure. Helping achieve business objectives and meet the defined customer service proposition.
You will ensure that customers, brokers, third parties, and claimants are supported throughout the claims journey by utilising agreed-upon claims processes. You will be handling end-to-end liability claims for all UK jurisdictions, this will include, the creation of new claims, reviewing policies, investigating the claims, negotiating, and identifying any indicators that would require additional support.
About you
You will have experience in end-to-end claims processes, ideally within property, household, commercial, or pet insurance or any injury experience.
You will be an excellent communicator and have the ability to build rapport with ease whilst building effective relationships.
What we offer you
At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.
We’ll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.
About Us
We celebrate individuality and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
We understand that home life is a priority and are happy to consider reduced hours or job shares.
If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how RSA could be the next step in your career journey.
Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.
Job Reference: UK00205

Please refer the Job description for details